Privacy

The short version

AutoMsg is a desktop application. It stores your data in a database file on your own hard drive, and the parts of it that act as servers are reachable only from your own machine. We do not have a copy of your contacts or your conversations, and we could not produce one if asked.

We hold your email address, because we have to send you a licence key, and a small amount of information tied to the licence itself. That is the whole relationship.

What stays on your computer

All of the following is written to your Windows user profile and is never transmitted to us:

• Contacts you import, and the CSV files you import them from
• Campaigns, message templates and their contents
• Conversation flows you build
• Chat history and message content, incoming and outgoing
• AI configuration and instructions you write
• The session that connects the app to your WhatsApp account

If you uninstall the app or wipe the machine, that data is gone. We have no backup of it.

What we receive, and when

The app contacts our licence server in three situations, and no others.

• When you buy. Your email address, and the payment details you enter are handled by Razorpay — see below. We store your email, order and payment reference, and the amount paid, so that we can issue your licence and honour refunds.
• When you activate. The app sends your licence key together with an identifier derived from your computer's hardware. This is what ties one licence to one machine and stops a key being shared. It is not a browsing or advertising identifier and it tells us nothing about what is on your PC.
• Once a day, while the app is running. A short check asking whether the licence is still valid — this is how a refunded or revoked key stops working. It sends the licence identifier and nothing else.

Error reports

If the component that connects to WhatsApp fails to start, the app sends us a short automatic error report so we can fix the problem. It contains an anonymous installation identifier, the type of failure, the technical error message, and the version numbers of the app and its messaging engine.

It does not contain your email address, your contacts, your messages, or anything you typed into the app.

Payments

Payments are processed by Razorpay. Your card or banking details are entered on Razorpay's own checkout and are never sent to us or stored on our systems — we receive only a payment reference, the amount, and the email you gave. Razorpay's handling of your payment data is governed by their own privacy policy.

How long we keep it

Licence records — your email, order reference and activation details — are kept for as long as the licence exists, because the licence is lifetime and we need to be able to re-issue or transfer it years from now. Error reports are kept only as long as they are useful for diagnosing the fault.

Who else sees it

Nobody. We do not sell, rent or share your email address, and there is no advertising, analytics or tracking on this website or inside the application.

The app does communicate with WhatsApp's own servers in order to send and receive your messages — that is what it is for — and that communication is governed by WhatsApp's terms and privacy policy, not ours.

Your responsibilities

You are the controller of the contact data you load into the app. If you are messaging other people, the obligation to have their consent, to tell them how you use their number, and to honour their request to stop, rests with you and not with us.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Because most of your data never reaches us, in practice this means your licence record. Deleting it means the licence can no longer be validated, transferred or refunded. Email sales@automsg.me.

Changes

If this policy changes, the date at the top of the page changes with it. Material changes affecting what we collect will be sent to licence holders by email.

Contact

sales@automsg.me