Refund policy

The guarantee

If AutoMsg is not right for you, email us within 7 days of your purchase and we will refund what you paid, in full. You do not have to justify the request, and we will not try to talk you out of it.

How to request one

Email sales@automsg.me from the address you used to buy, and include your order or payment reference from the purchase email. That is all we need to find your order.

What happens next

• We confirm your request by email, usually within one working day.
• The refund is issued through Razorpay to the payment method you used. We cannot send it anywhere else.
• Depending on your bank or card issuer, the money typically appears within 5–10 working days. That part is out of our hands.
• Your licence key is deactivated when the refund is issued, and the app will stop working on the machine it was activated on.

After 7 days

The guarantee window closes 7 days after purchase, and refunds after that are at our discretion. If something is genuinely broken — the app will not install, will not activate, or a feature does not do what this site says it does — write to us anyway. We would rather fix it or refund you than leave you with software you cannot use.

One thing worth knowing before you buy

The licence covers one PC. If you are unsure whether the app will run on your machine, check the system requirements first — and remember the download is free, so you can confirm the installer runs before you spend anything.

Questions

Anything unclear, email sales@automsg.me.